CUSTOMER CARE
Returns & Refunds
How to request help with an order.
If an item arrives damaged, is incorrect, or you need help with a purchase, contact support with your order number and a short description of the issue.
1. Find your order
Sign in and open your order history.
2. Contact support
Describe the issue and include photos when relevant.
3. Await review
Our team will confirm the next steps.
Demo guidance only. Configure your actual return window, exclusions and refund rules before launch.